General Information - Patrons with a disability

The information below is intended to provide an overview of accessible services available at the 2016 Formula 1® Australian Grand Prix for patrons with a disability.

The Community Relations/Disability Services office will be located at Gate 1 during the event. This is to assist with any enquiries relating to accessibility, including shuttle bus bookings, wheelchair hire and other event information and brochures.

Office hours of operation are:

  • Thursday 7.30am – 7pm*
  • Friday 10am – 7pm*
  • Saturday 10am – 7pm*
  • Sunday 10am – 8pm*

*times subject to change

View the Event Guide for patrons with a disability

Tickets 

General Admission Platforms

There are four General Admission viewing platforms for use by all patrons with a disability and their carers/companion. Located at Turn 3 (access via Gate 2), Turn 5 (access via Gate 3), Turn 12 (access via Gate 9) and Turn 14 (access via Gate 10) all will be clearly signed, staffed by event staff and are on a first come first served basis.

2016 Circuit Map

Grandstands

Three reserved seating grandstands - SchumacherProst and Jones - are available for patrons with a disability.

2016 Circuit Map

Companion Card / Carer Card

The Australian Grand Prix Corporation (AGPC) is affiliated with the Companion/Carer Card to ensure all patrons of the 2016 Formula 1® Australian Grand Prix have full and equal access to the event. When the holder of a Companion/Carer Card purchases a ticket to the event, a second ticket will be issued for their companion at no cost or at a reduced rate (subject to the Terms and Conditions of the Companion/Carer Card).

For more information visit www.companioncard.org.au or phone 1800 650 611 or www.carercard.vic.gov.au or phone 1800 901 958.

For queries relating to circuit access for people with disability and their companions, please contact Australian Grand Prix Corporation on (03) 9258 7100. For all bookings, please contact 1800 100 030

Public Transport 

Public transport is the best way to get to the 2016 Formula 1® Australian Grand Prix. Accessible transport will be available for passengers with special needs. For further information on this shuttle service, please phone Australian Grand Prix Corporation on (03) 9258 7100.

  • Patrons with a disability may catch a train to Southern Cross Station (Spencer Street) or park in the car parks in the City and catch a FREE wheelchair accessible tram (no. 96) from Southern Cross Station (Spencer Street), to the Circuit. Tram routes 5, 6, 8, 16 and 72 can be taken from Flinders Street Station at Swanston Street.
  • Patrons will be dropped off at Gates 1, 2 (route 96), 9 & 10 (routes 5, 6, 8, 16 and 72). For further information on these shuttle services, please visit grandprix.com.au/event/transport-information.
  • A free internal shuttle service operates on all days of the event. For bookings phone Wheelaway on 1800 133 320 from Monday 14th March 2016.

Note: Travel on trams between the City and the 2016 Formula 1® Australian Grand Prix is free for event ticket holders. Low-floor trams operate on most services on the light rail Grand Prix express.

Parking 

Parking is available for People with a Disability located at Gate 10 within the Village Green Car Park. A permit must be attained through the Australian Grand Prix Corporation on (03) 9258 7100.

Public Conveniences

Public Conveniences for People with a Disability are located at various locations across the Albert Park circuit. These facilities are commonly located close to all facilities catering for People with a Disability along with other amenities across the circuit.

Taxis 

There are several Taxi Ranks around the Circuit, specifically located at Gate 1, Gate 2 Gate 5, Gate 8 (St Kilda Road) and Gate 10 (Fitzroy Street). Patrons should allow for the extra demand during the event period, specifically at Gates 1 and 2 on Friday evening.

Patrons can utilise existing multi-purpose vehicles. Bookings through:

  • Silver Top Central Booking Line on (03) 8413 7202
  • 13CABS on 13 2227
  • 13CABS on (03) 9277 3877 (Wheelchair Accessible Taxi bookings)
  • Yellow Cabs on 13 1924
Circuit Transport 

FREE wheelchair accessible vehicles will operate within the circuit. These vehicles are available for patrons with a disability or limited mobility and can transport up to four people, including one wheelchair passenger. Priority will be given to patrons who pre-book the service, for bookings phone Wheelaway on 1800 133 320 from Monday 14 March 2016. There are designated shuttle bus stops that are clearly signed, please see map in the above brochure for locations.

This service will operate from:

  • Thursday 10.15am – 8.00pm*
  • Friday 10.15am – 8.00pm*
  • Saturday 10.15am – 8.00pm*
  • Sunday 10.15am – 8.00pm*

*Times are subject to change

Infield Access

Access to the infield of the circuit for patrons with a disability or limited mobility is via the FREE wheelchair accessible vehicles or through the two tunnels under the track shown on the map in above brochure. Seek assistance from security personnel on site to ensure safe passage through either tunnel.

Travellers Aid Access Service 

Travellers Aid is a friendly and professional service offering support workers to assist people with disabilities and older people with personal care needs. Travellers Aid is centrally located at Flinders Street Station (within the ticketed barrier area, between platforms 9 and 10) and at Southern Cross Station (under the Bourke Street Bridge, opposite Luggage Hall). Open 7 days a week. For details on Travellers Aid Access Service phone:

Flinders Street Station: (03) 9610 2030

  • Sunday to Thursday 8.00am – 8.00pm
  • Friday to Saturday 8.00am – 10.00pm

Southern Cross Station: (03) 9670 2072

  • Monday to Friday 10.00am – 5.00pm
  • Saturday to Sunday 11.00am – 4.00pm

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