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General Information - Patrons with a disability

The information below is intended to provide an overview of accessible services available at the 2015 Formula 1® Rolex Australian Grand Prix for patrons with a disability.

The Community Relations/Disability Services office will be located at Gate 1 during the event. This is to assist with any enquiries relating to accessibility, including shuttle bus bookings, wheelchair hire and other event information and brochures.

Office hours of operation are:

  • Thursday 7.30am – 7pm*
  • Friday 10am – 7pm*
  • Saturday 10am – 7pm*
  • Sunday 10am – 8pm*

*times subject to change

The Event Guide for patrons with a disability can be downloaded here.


General Admission Platforms

There are four General Admission viewing platforms for use by all patrons with a disability and their carers/companion. Located at Turn 3 (access via Gate 2), Turn 5 (access via Gate 4), Turn 12 (access via Gate 9) and Turn 14 (access via Gate 10) all will be clearly signed, staffed by event staff and are on a first come first served basis.

The GA Premium Zone at Turn 15 also has a viewing area for patrons with a disability.

For Circuit Map click here.


Three reserved seating grandstands - Schumacher, Prost and Jones - are available for patrons with a disability. For Circuit Map click here and to book tickets click here.

Companion Card / Carer Card

The Australian Grand Prix Corporation (AGPC) is affiliated with the Companion/Carer Card to ensure all patrons of the 2015 Formula 1® Rolex Australian Grand Prix have full and equal access to the event. When the holder of a Companion/Carer Card purchases a ticket to the event, a second ticket will be issued for their companion at no cost or at a reduced rate (subject to the Terms and Conditions of the Companion/Carer Card).

For more information visit or phone 1800 650 611 or or phone 1800 901 958.

For any queries relating to ticketing, and circuit access for people with a disability and their companions, please contact AGPC on (03) 9258 7100.

Public Transport

Public transport is the best way to get to the 2015 Formula 1® Rolex Australian Grand Prix. Accessible transport will be available for passengers with special needs. FREE wheelchair accessible buses will operate from Southern Cross Station (Spencer Street, Collins Street extension entrance) to Gates 1, 2, 4, 5, 9 and 10. For further information on this shuttle service, please phone Transdev on (03) 9362 8600.

Note: Regular return trips for this service will be available from the drop-off locations specified. Travel on trams between the City and the 2015 Formula 1® Rolex Australian Grand Prix is free for event ticket holders. Low-floor trams operate on most services on the light rail Grand Prix express.


Parking is available for People with a Disability located at Gate 10 within the Village Green Car Park. A permit must be attained through the Australian Grand Prix Corporation on (03) 9258 7100.

Public Conveniences

Public Conveniences for People with a Disability are located at various locations across the Albert Park circuit. These facilities are commonly located close to all facilities catering for People with a Disability along with other amenities across the circuit. Please refer to the Event Guide for Patrons with a Disability for locations.


There are several Taxi Ranks around the Circuit, specifically located at Gate 1, Gate 2 Gate 5, Gate 8 (St Kilda Road) and Gate 10 (Fitzroy Street). Patrons should allow for the extra demand during the event period, specifically at Gates 1 and 2 on Friday evening.

Patrons can utilise existing multi-purpose vehicles. Bookings through:

  • Silver Top Central Booking Line on (03) 8413 7202
  • 13CABS on 13 2227
  • 13CABS on (03) 9277 3877 (Wheelchair Accessible Taxi bookings)
  • Yellow Cabs on 13 1924

Circuit Transport

FREE wheelchair accessible vehicles will operate within the circuit. These vehicles are available for patrons with a disability or limited mobility and can transport up to four people, including one wheelchair passenger. Priority will be given to patrons who pre-book the service, for bookings phone Wheelaway on 1800 133 320 from Monday 9th March 2015. There are designated shuttle bus stops that are clearly signed, please see map in the above brochure for locations.

This service will operate from:

  • ➢ Thursday 10.30am – 8.00pm*
  • ➢ Friday 10.30am – 8.00pm*
  • ➢ Saturday 10.30am – 8.00pm*
  • ➢ Sunday 10.30am – 8.00pm*

*Times are subject to change

Infield Access

Access to the infield of the circuit for patrons with a disability or limited mobility is via the FREE wheelchair accessible vehicles or through the two tunnels under the track shown on the map in above brochure. Seek assistance from security personnel on site to ensure safe passage through either tunnel.

Travellers Aid Access Service

Travellers Aid is a friendly and professional service offering support workers to assist people with disabilities and older people with personal care needs. Travellers Aid is centrally located at Flinders Street Station (within the ticketed barrier area, between platforms 9 and 10) and at Southern Cross Station (under the Bourke Street Bridge, opposite Luggage Hall). Open 7 days a week. For details on Travellers Aid Access Service phone:

Flinders Street Station: (03) 9610 2030

  • Sunday to Thursday 8.00am – 8.00pm
  • Friday to Saturday 8.00am – 10.00pm

Southern Cross Station: (03) 9670 2072

  • Monday to Sunday 7.00am – 10.00pm

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