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General Information - Patrons with a disability

The information below is intended to provide an overview of accessible services available at the 2014 Formula 1® Rolex Australian Grand Prix for patrons with a disability.

The Disability Services office will be located at Gate 1 during the event. This is to assist with any enquiries relating to accessibility, including shuttle bus bookings, wheelchair hire and other event information and brochures.

Disability Services Office hours of operation are:

  • Thursday 7.30am – 7pm
  • Friday 10am – 7pm
  • Saturday 10am – 7pm
  • Sunday 10am – 8pm

*times subject to change

For the Event Guide for Patrons with a Disability please click here.


General Admission Platforms

There are four General Admission viewing platforms for use by all patrons with a disability and their carers/companion. Located at Turn 3 (access via Gate 2), Turn 5 (access via Gate 4), Turn 12 (access via Gate 9) and Turn 14 (access via Gate 10) all will be clearly signed, staffed by event staff and are on a first come first served basis.

The GA Premium Zone at Turn 15 will have a viewing area for patrons with a disability.

For patrons wishing to view activity in the Action Zone there is also a General Admission Platform for patrons with a disability.

For Circuit Map click here.


Three reserved seating grandstands (Schumacher, Prost and Jones) are available for patrons with a disability. For Circuit Map click here and to book tickets click here.

Companion Card / Carer Card

The Australian Grand Prix Corporation (AGPC) is affiliated with the Companion/Carer Card to ensure all patrons of the 2014 Formula 1® Rolex Australian Grand Prix have full and equal access to the event. When the holder of a Companion/Carer Card purchases a ticket to the event, a second ticket will be issued for their companion at no cost or at a reduced rate (subject to the Terms and Conditions of the Companion/Carer Card).

For more information visit or phone 1800 650 611 or or phone 1800 901 958.

For any queries relating to ticketing, and circuit access for people with a disability and their companions, please contact AGPC on (03) 9258 7100.

Public Transport

Public transport is the best way to get to the 2014 Formula 1® Rolex Australian Grand Prix. Accessible transport will be available for passengers with special needs.

FREE wheelchair accessible buses will operate from Southern Cross Station (Spencer Street, Collins Street extension entrance) to Gates 1, 2, 4, 5, 9 and 10. For further information on this shuttle service, please phone Australian Grand Prix Corporation on (03) 9258 7100.

Note: Regular return trips for this service will be available from the drop-off locations specified.

Travel on trams between the City and the 2014 Formula 1® Rolex Australian Grand Prix is free for event ticket holders. Low-floor trams operate on most services on the light rail Grand Prix express.


Patrons can utilise existing multi-purpose vehicles. Bookings through:

  • Central Booking Line on (03) 8413 7202
  • Yellow Cabs on (03) 9277 3877

Patrons should allow for the extra demand during the event period.

Circuit Transport

FREE wheelchair accessible vehicles will operate within the circuit. These vehicles are available for patrons with limited mobility and can transport up to four people, including one wheelchair passenger. Priority will be given to patrons who pre-book the service by calling Wheelaway on 1800 133 320. There are designated shuttle bus stops that are clearly signed, please see map in the above brochure for locations.

This service will operate from:

  • Thursday 10.30am – 8.00pm*
  • Friday 10.30am – 8.00pm*
  • Saturday 10.30am – 8.00pm*
  • Sunday 10.30am – 9.00pm*

*Times are subject to change

Infield Access

Access to the infield of the circuit for mobility impaired patrons is via the FREE wheelchair accessible vehicles or through the two tunnels under the track shown on the map in above brochure. Seek assistance from security personnel on site.

Travellers Aid Access Service

Travellers Aid is a friendly and professional service offering support workers to assist people with disabilities and older people with personal care needs. Travellers Aid is centrally located at Flinders Street Station (within the ticketed barrier area, between platforms 9 and 10) and at Southern Cross Station (under the Bourke Street Bridge, opposite Luggage Hall). Open 7 days a week.

For details on Travellers Aid Access Service phone

Flinders Street Station: (03) 9610 2030

  • Sunday to Thursday 8.00am – 8.00pm
  • Friday to Saturday 8.00am – 10.00pm

Southern Cross Station: (03) 9670 2072

  • Monday to Sunday 7.00am – 10.00pm

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