The Australian Grand Prix Corporation (AGPC) upon advice from the Chief Health Officer of the Victorian Department of Human and Health Services, confirms that the Formula 1® Australian Grand Prix has been cancelled.
Ticket purchasers are advised of the following information to help get your money back to you as soon as possible.
If you purchased tickets online through the Formula 1® Australian Grand Prix’s official ticketing agent, Ticketmaster, you will receive a refund back to the original credit card you used.
If you purchased tickets from a Ticketmaster outlet using cash or EFTPOS, you will need to visit a Ticketmaster outlet when advised with the EFTPOS card used (if applicable) to refund the booking. Ticketmaster outlet staff will assist with your refund.
If you purchased tickets through a travel agent or on-seller, please contact them directly to process your refund.
If you purchased Hospitality tickets through Ticketmaster, you will receive a refund back to the original credit card you used. If this card has expired or is no longer valid, please contact firstname.lastname@example.org.
If you purchased Hospitality tickets direct through the AGPC via our hospitality booking form, we are currently working through this process, and will be in contact outlining the way in which you will receive your refund soon. If you have any questions, please contact email@example.com.
Please note, for patrons who purchased single-day tickets for Thursday, and/or any upgrade packages for Thursday, no refunds will be made, as the event was operational on Thursday 12 March 2020.
The refund process may take some time and the AGPC team will ensure that refunds will be processed as quickly as possible. Your patience is appreciated in this matter.
Thank you for purchasing a ticket to the Formula 1® Rolex Australian Grand Prix 2020. Please contact AGPC’s ticketing team at firstname.lastname@example.org if you have any questions.