In preparation for purchasing tickets to the FORMULA 1 ROLEX AUSTRALIAN GRAND PRIX 2024, we've put together a list of Tips and Tricks that will put you in the best position to get the seats you are after.
Upcoming Sale Period
The next on-sale will be: Public On-Sale, 29 August 2023 at 12:00 pm (AEST)
The products going on sale will be:
- Hospitality: From 10:00 am (AEST)
- Grandstands: All types
- Park Pass: All types
For this upcoming on-sale period, we expect: Demand to far outweigh supply
Ticketmaster will be using: Best available seats (initially)
- Public On-Sale: Tuesday, 29 August, at 12:00 pm (AEST)
- Ensure you know what type of ticket you want (Park Pass, Grandstand, Hospitality) and what type of pass (4-Day, 3-Day, 2-Day, Sunday, Saturday, Friday, Thursday) before the day. Have a backup plan should your preferred ticket option not be available.
- The Ticketmaster page of your desired product will go live before it goes on sale; we recommend going to that Ticketmaster page before tickets are made available, as that will be where you select your seat(s) - when available - and complete your purchase. Use the Australian Grand Prix website as a means to explore what's available in the lead-up.
- Make sure you've logged into your Ticketmaster account (and know your login details!) before trying to purchase tickets.
- Be sure to join Ticketmaster's Waiting List at least 10 minutes before tickets go on sale (more information below).
- If you want to try and purchase tickets on multiple devices/browsers, please note that one device is assigned a Queue ID, and the Ticketmaster system can detect multiple logins on the same device. We recommend using different devices as they will be assigned different IDs in the Smart Queue. There are multiple ways to try your luck, including a desktop computer, laptop, tablet, or mobile phone, and do so via a web browser or the official Ticketmaster mobile app.
"Tickets never seem to be available"
There will be times when you try to search or select tickets only to be told that they are no longer available.
As is the case with major events, there are often many thousands of people looking to secure tickets, and often people look to try and find ones in the same area. We aim to provide some advice as to common trends we see with our event.
- Once you are in the Smart Queue or in the process of selecting or purchasing tickets, do not refresh your browser, as you won't be able to get back.
- Our Ticket Search page automatically updates with Ticketmaster inventory and will be your best way to get a snapshot of what is available, what is running out of availability, and what is out of stock.
- When our products sell out, we have historically found that they sell out in the following order (keep this in mind when deciding which type of pass you are after and know that some are more popular than others):
- 2-Day (Sat-Sun) Pass
- Sunday Single-Day Pass
- 4-Day (Thu-Sun) Pass
- Saturday Single-Day Pass
- Friday Single-Day Pass
Ticketmaster’s Smart Queue
Ticketmaster uses a system called Smart Queue to handle high-traffic events such as ours. In the lead-up to tickets being released, if demand is expected to be high, a queuing function will appear to ensure those purchasing tickets have a clear and fair way to do so.
Smart Queue vs. Waiting Room
- A Waiting Room will open approximately 60 minutes before the on-sale time.
- Your place in the Smart Queue isn't determined by when you join the Waiting Room. Whether you joined the Waiting Room as soon as it opened or just before it switched to the Smart Queue, your place will be randomly assigned by Ticketmaster.
- The Smart Queue will begin approximately 5 minutes before the on-sale time.
- Those who had joined the Waiting Room will be randomly assigned a place in the Smart Queue, with anyone joining the Smart Queue once it has started being placed in order of joining and after those coming from the Waiting Room.