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Frequently Asked Questions

Your questions answered.

Ticketing - Frequently Asked Questions

Ticketing

When do tickets go on sale?

The Amex Pre-sale will run from 12pm Wednesday 3 September until 12pm Friday 5 September 2025 AEST and will be exclusive for fans to purchase using an Amex card.

The General Public Onsale will commence at 12pm Wednesday 10 September 2025 AEST.

Is there a limit to the number of tickets I can buy?

There is a six-ticket limit for Pre-sales. There is a ticket limit of 10 for the General Public Onsale.

Can I purchase my ticket at the gate?

All tickets are to be pre-purchased online via the Ticketmaster website at ticketmaster.com.au/australiangp. There will be no tickets available to purchase at the gates.

Do I need to purchase a ticket for my child?

All children aged between 3-14 are required to purchase a junior ticket to the event. This is inclusive of Park Pass, Grandstand and Hospitality tickets. Infants aged 2 years and under will be permitted to enter for free with an Adult Patron holding a valid Ticket.

How do Grandstands work on Thursday?

Thursday is a great opportunity to explore different Grandstands, as all seats are unreserved. Grandstand ticket holders can choose any Grandstand, and General Admission ticket holders can try out the Grandstands. For 4 Day Grandstand ticket holders, Thursday offers General Admission seating, with reserved Grandstand seats from Friday to Sunday.

I purchased tickets via a third-party site ie: Authorised Agent and have a question or request about my ticket.

Please reach out to your point of contact directly. AGPC-Authorised Agents are required to provide you with a refund on the same basis as AGPC would provide a refund under the Attendance Conditions.

If you purchase through an unauthorised third-party company such as Viagogo or The Ticket Merchant, purchases are made at the customer’s own risk. We strongly recommend purchasing through an Authorised Agent. If you’re not sure, the official ticketing partner in Ticketmaster is a safe bet!

How and when can I receive my Mobile tickets?

To access your Mobile tickets, you will need to log into the mobile web browser to your Ticketmaster account and go to your ‘orders’ page to download the tickets. Alternatively, you can also do so through the Ticketmaster app. Please click here to find some helpful tips on how to gain access to your mobile tickets.

Park Pass and Grandstand tickets will be available to download from the time of purchase.

Can I use a screenshot of my ticket to enter an event?

No. A mobile ticket must be provided either within the app, the mobile website or your phone’s wallet to gain entry. Additionally, you can’t forward tickets using a screenshot.

What do I need to know about Collector Tickets?

A Collector Ticket is a hard copy ticket that not only gets you into the event but also serves as a treasured keepsake to be kept well after the race is over. Collector Tickets are only made available for selected events. They can be purchased through the normal purchase processes - be sure to select a “Collector Ticket” ticket type when choosing your tickets. They incur a $25 surcharge.

Collector Tickets can only be delivered to fans via mail and cannot be sent as Mobile tickets or collected from outlets or the venue. Collector Tickets are not available to those without a valid Australian address. You must provide an Australian postal address to receive Collector Tickets.

If you have not received your collector tickets within one week from the event, please click here to submit an enquiry through the Ticketmaster webpage and include your event name and "Collector Tickets Not Arrived” as the subject.

Do I get anything extra with my Piastri Grandstand ticket?

Yes, every Piastri Grandstand ticket includes one (1) Piastri cap and t-shirt. Wear your merch proudly and transform the grandstand into a sea of Aussie pride as we cheer on our homegrown hero.

Please note: Merchandise will be sent to the ticket holder as of 9 January 2026. If a ticket is transferred or resold after this date, no additional merchandise will be sent to the new ticket holder. The ticket holder details will be shared with our appointed merchandise provider to fulfill your Oscar Piastri merchandise pack which shall be provided in accordance with our privacy policy.

I can no longer attend the event. Can I forward my ticket to a friend or sell my ticket? (Park Pass and Grandstand Only)

You can forward your ticket to a friend through your Ticketmaster account. Please note that doing so will cancel any tickets/barcodes in your account and allocate new barcodes to your friend. Helpful information on forwarding your ticket to a friend can be found here.

Alternatively, you can resell your Grandstand and/or Park Pass tickets through Ticketmaster.

Reselling is only for Park Pass and Grandstand tickets; Hospitality tickets can't be resold.

My tickets are marked as Partial View, why?

There is a small range of tickets throughout the circuit that are flagged as partial view due to the railings of the grandstand or other unavoidable restrictions.

All front-row seating is flagged as partial view due to the railing in front of you.

Do I need to purchase a Park Pass ticket in addition to a Grandstand ticket?

If you have purchased a Grandstand ticket, you do not need to purchase an additional Park Pass ticket.

What if my mobile phone is out of battery on the day and I can’t access my ticket/s?

If you are concerned about your phone battery on the day of the event, we suggest purchasing the Collector Ticket option.

Alternatively, if your battery does run out of battery on the day, not to worry. The Ticketmaster support team located outside each gate will be able to assist you on the day.

Why is my ticket referenced as an ‘Aisle Ticket’?

Tickets in all grandstands that are the first 4 seats from each aisle have a $25 surcharge for being close to or on an aisle. This is also reflected in the seats at the back of an aisle which do not have any seats in front of them.

Who qualifies as a Concession?

Patrons holding a concession Ticket must provide identification confirming concession status at the time of entry and carry that identification with them at all times during the Event. AGPC will accept the following cards as proof of concession only: Full Pensioner Concession Card or Full Time Student Card (including International), Health Care Card and Veterans Affairs Card.

Senior Cards are not accepted as a form of concession. If a Ticket has been acquired on a concession basis and the Patron is unable to show concession identification to the satisfaction of AGPC at any time during the Event, the Patron may be refused entry or directed to leave the Event by AGPC.

Can I view more than one Grandstand on the seating map?

Yes! Unlike previous years where each Grandstand had its own individual Interactive Seating Map (ISM), you can now view multiple Grandstands at once.

To make it easier to explore your options, Grandstands have been grouped by location. This allows you to see your preferred Grandstand alongside nearby alternatives.

The Grandstand groupings are:

  • Piastri, Fangio, Senna, Prost & Schumacher Grandstands
  • Brabham, Jones, Ricciardo, Hill & American Express Grandstands
  • Stewart, Button & Clark Grandstands
  • Waite, Vettel, Webber & Lauda Grandstands

Please note: There are still separate ISMs for each group, depending on the ticket type; 4-Day, 2-Day, or Single Day.

Wheelchair Accessible Platforms will still be on individual ISMs:
- Jones Grandstand Reserved Accessible Platform
- Schumacher Grandstand Reserved Accessible Platform
- Turn 12 Reserved Accessible Platform

Is there accessible seating available?

There is accessible seating available in all categories of tickets, including Hospitality, Grandstands, and Park Pass. Schumacher and Jones Grandstands, as well as the Turn 12 Reserved Accessible Platform, offer reserved accessible wheelchair seating. There is also unreserved accessible wheelchair platforms located at Turn 2, Turn 4 and Turn 12.

How do I purchase accessible seating?

If you require a wheelchair space, Companion Card booking, or have other accessibility requirements, please submit your request via the Ticketmaster Accessible Booking Form HERE. From the dropdown menus, select ‘Accessible Bookings’ as the topic and ‘FORMULA 1 QATAR AIRWAYS AUSTRALIAN GRAND PRIX 2026’ as the event name. Alternatively, you can contact Ticketmaster’s Accessible Seating Line on 1800 100 030, available Monday to Friday, 9am - 5pm (AEST).

The Accessible Booking Form is now open for submissions. Please note that submitting a form does not guarantee a ticket. A Ticketmaster representative will be in touch if further information is required.

For Park Pass and Reserved Accessible Platform tickets with a Companion Card, these can be booked online HERE without needing to complete the Accessible Booking Form. For Grandstand tickets with a Companion Card, you’ll need to either complete the Accessible Booking Form or call Ticketmaster to arrange your booking.

If you purchase a full-price ticket that was intended for a Companion Card holder, please contact Ticketmaster via the form or phone on the same day of purchase. A refund for the Companion ticket will be issued upon confirmation of valid Companion Card documentation.

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