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Accessibility

Information for the diverse needs of patrons.

The Australian Grand Prix Corporation (AGPC) recognises and seeks to meet the diverse and inclusive needs of its patrons.

AGPC promotes ongoing consideration and awareness of patrons with a disability. Our Event’s accessibility and inclusion program assists in being responsive to the changing expectations of our accessibility and inclusion services.

The information below is intended to provide an overview of accessible services available at the FORMULA 1 QATAR AIRWAYS AUSTRALIAN GRAND PRIX 2026.

The Accessible Services Office can be found inside Gate 1 and will be open from Thursday March 5th, until Sunday March 8th, 2026. 

The office aims to assist with any enquiries relating to accessibility, including shuttle bus bookings, wheelchair hire and other event information and brochures.

Downloads

Frequently Asked Questions - Accessibility

Frequently Asked
Questions

Accessible Tickets

Coming soon

Accessible Toilets & Changing Places Facility

Accessible Toilets
Accessible toilets are available at most toilet blocks around the circuit. Please refer to the event map for exact locations.

Changing Places Facility - Marveloo
Marveloo is designed to meet the needs of people who require additional assistance or services that cannot be found in standard accessible facilities.

Changing Place facilities are purpose-built and provide the following features:

  • Fully accessible toilet
  • Overhead ceiling hoist (rated to 1000kg)
  • Height-adjustable adult change table
  • Additional seating
  • Safe and clean environment
  • Adequate space
  • Access ramp
  • Automatic taps
  • Privacy curtain for when a carer is present

Prior to use, all users are required to provide their own sling for use of the overhead ceiling hoist and are advised to check that their sling is compatible with the ceiling hoist provided in the facility.

The facility at the event is fitted with a Prism Medical Model C-450 Ceiling Hoist. If compatibility has not been checked or there is some uncertainty, the user should not use the ceiling hoist.

The facility is conveniently located outfield at the rear of the Reserved Accessible Viewing Platform close to Gate 10.

Auslan Interpreters

Auslan interpreters are available at key locations including the Main Stage and Innovation Hub. These services ensure deaf and hard-of-hearing fans can enjoy informative sessions, Q&As, and fan forums.

Closed Captioning

Closed captioning will be available on all super-screens during the FORMULA 1 QATAR AIRWAYS AUSTRALIAN GRAND PRIX 2026, so everyone can keep up with the action - even if they can’t hear the sound.

Please see the Visitor Map to find all the super-screen Viewing Areas and enjoy the event with friends or family!

Companion Cards

AGPC is affiliated with Companion Cards to ensure all patrons of the FORMULA 1 QATAR AIRWAYS AUSTRALIAN GRAND PRIX 2026 have full and equal access to the event.

When the holder of a Companion Card purchases a ticket to the event, a second ticket will be issued for their companion at no charge, subject to the terms and conditions of the relevant Companion Card. A ticket for a companion must be requested at the time of booking.

To select this, select the accessible button at the top of the booking page to proceed. For all other accessible needs not requiring a wheelchair but requiring a companion ticket, please call the Ticketmaster accessible hotline on 1800 100 030.

Please note that concession prices do not apply to Hospitality tickets. If you purchase a Hospitality ticket to the event and hold a Companion card, a complimentary ticket for your companion will not be issued. Companions must also purchase a Hospitality ticket.

Entertainment

An accessible viewing platform will be available at the Main Stage. Additionally, the merchandise store located at Island Straight will feature a ramp for access.

Getting around the event

Accessible Shuttle Bus
A free wheelchair-accessible shuttle operates within the circuit.

This vehicle is available to transport customers with mobility impairments and strictly one carer or companion. Any requirements for additional companions will be dealt with on a case-by-case basis depending on service levels. At all times, priority will be given to customers in wheelchairs and with walking aids.

Wheelaway is an on-call service, bookings can be made by calling Wheelaway on 1800 133 320.

Wheelchairs
A limited number of wheelchairs are available to hire from the Accessible Services Office at Gate 1.

Getting to the event

Accessible Drop Off and Pick Up
There are several accessible drop off and pick up points around the venue. The exact locations will be released closer to the event on this page.

Accessible Parking
Accessible parking is available at Gate 10 within the Village Green Accessible Car Park. A permit must be obtained from the Australian Grand Prix Corporation in advance by emailing accessibility@grandprix.com.au. Applications will open January and close late February.

Melbourne Airport to the Circuit
Patrons may also catch a SkyBus (express airport transfers) directly from Melbourne Airport to the circuit. The SkyBus fleet is equipped with kneel-down suspension to ensure easy access for passengers will accessible needs. Please call SkyBus the day before you travel to confirm if you need wheelchair access. SkyBus also allows free travel for the accompanying support person of a Companion Card holder. Cards must be presented at the time of boarding.

For further information, please contact SkyBus on 1300 759 287 or visit their website at: https://www.skybus.com.au/.

Travellers Aid

Travellers Aid is a friendly and professional service offering support, advice, and assistance to the travelling public, including people with special requirements or who are experiencing travel emergencies.

Travellers Aid will assist patrons with accessible needs at Gate 1 and Gate 10 throughout all four event days.

Gate 1

  • Wheelchair support from Tram stop 130 Middle Park to the main entrance (Gate 1)
  • Wheelchair support from bus drop-off point (Richardson Street) to Gate 1 (on demand)

Gate 10

  • Wheelchair support from tram stop 30 (St Kilda Road Junction) to corner St Kilda Road and Fitzroy Street (on demand). From here:
    • Buggy Transfer Service from the corner of St Kilda Road and Fitzroy Street to Gate 10
    • Wheelchair support from Gate 10 to the Reserved Accessible Platform
    • Coordinate collection and delivery with the internal accessible shuttle bus

Travellers Aid is also centrally located at Flinders Street Station (within the ticketed barrier area, between Platforms 9 and 10) and at Southern Cross Station (under the Bourke Street Bridge, opposite Luggage Hall).

For more details on Travellers Aid, please call:

Flinders Street Station on (03) 9068 8187

  • Open 7 days from 8:00 am - 7:00 pm

Southern Cross Station on (03) 9670 2072

  • Open 7 days from 6:30 am - 9:30 pm

Hidden Disabilities Sunflower Program

The Australian Grand Prix Corporation is proud to be a member of the Hidden Disabilities Sunflower - Australia & New Zealand initiative at the FORMULA 1 QATAR AIRWAYS AUSTRALIAN GRAND PRIX 2026.

This program aims to support and raise awareness for those living with a hidden disability, and we have trained our staff to recognise the Sunflower and offer support to wearers.

To find out more about the Hidden Disabilities Sunflower, visit https://hdsunflower.com/au/.

The Hidden Disabilities Sunflower will be welcomed at our event by wearing the Sunflower pin, wristband or lanyard.

Please note that these items cannot be purchased onsite; however, you can purchase your Sunflower lanyard or other merchandise here: https://hdsunflower.com/au/shop/sunflower-wearer.html.

Multi-Faith Prayer Rooms

There are two multi-faith prayer rooms that provide a quiet and inclusive space for reflection, meditation, and prayer. Open to attendees of all faiths and beliefs, it is equipped with rugs, cushions, seating, shoe racks, and a divider to create two separate areas if required. One is located in Pit Stop Park and the other is located at Turn 12 infield.

Sensory Rooms

The sensory rooms are a quiet, welcoming space created to support neurodivergent fans and those with sensory sensitivities, offering gentle lighting and tactile features to help manage sensory input in a soothing environment. The sensory rooms are located in Pit Stop Park and Gate 12 outfield.

Service Animal Relief Areas

There are two service animal relief areas around the circuit. They are located at Gate 1 and Gate 10 outfield.

Social Story

A social story is a short, easy-to-understand guide with pictures that help people know what to expect in new places or situations. They make things feel more familiar and can help reduce stress or worry.

The social story below illustrates what to expect when arriving at the FORMULA 1 QATAR AIRWAYS AUSTRALIAN GRAND PRIX 2026, and what you might experience during different parts of the event.

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