Already Booked FAQ

Limited disabled car parking is available at the circuit with selected hospitality packages. Free wheelchair-accessible vehicles will be available for use within the circuit for guests with limited mobility. Please note there is no disability access at Gate 8.

Suites with wheelchair accessibility:

• Melbourne Podium Club
• American Express Lounge
• The Albert
• Chicane Pavilion Lower
• The Deck @ 13
• Lakeside Studio at Carousel

To access your digital tickets (4-6 weeks out from the event), you will need to log in via a mobile web browser to your Australian Grand Prix account and go to the ‘My Event(s)’ page to download your ticket(s).

New SafeTix technology means you won’t be able to use screenshots of tickets to gain entry to the event. Please transfer any additional tickets to the attendees before arrival.

Guidelines to access and forward your digital tickets:

• Log in to your account at am.ticketmaster.com/f1au on a mobile device. For first-time users, please select the 'Forgot Password' or 'Create an account' option to set up your password.
• Select the ‘My Event(s)’ tab at the top of the page or from the menu tab on a mobile device.
• You will then see your tickets split under each day of the event. For 10 x 3 Day tickets, you will find 10 tickets under each day of this event. You can then forward the tickets to different people on different days. If the same people are attending all days, please ensure you forward their tickets for each day.
• Select the Transfer button or the ‘more’ option on a mobile device.
• Select the seats you wish to transfer and select continue.
• You will then be asked to provide the name and email of the person you wish to transfer these tickets to, with an accompanying message.

The minimum and acceptable standard is smart casual. However, you may dress more formally if the occasion requires it. The level of dress in the hospitality suites varies from smart casual to more formal.

Acceptable Attire:

• A collared shirt, such as a shirt or polo, is preferred.
• Dress pants or chinos are encouraged. If wearing jeans, they must not be ripped or torn.
• If shorts are worn, they must be dress shorts – no board shorts or sports shorts.
• High heels are acceptable; however, please be aware that in most cases, you will be required to walk long distances across the grass and bare ground to gain access to your hospitality suite.
• Skirts and dresses are acceptable if they meet at least the minimum smart casual standard.
• Team merchandise is encouraged!

Unacceptable Attire:

• Bare feet or thongs
• Tank tops
• Ripped, torn or dirty denim
• Board shorts or beachwear
• Clothing bearing any racist, indecent or obscene language or images

We reserve the right to refuse admission to anyone who is not appropriately attired.

Public Transport

Travelling to Albert Park Grand Prix Circuit on Melbourne's iconic public transport network is easy, with trains, trams and buses providing frequent services. For detailed train, tram and bus information, visit the PTV website.

If using any public transport service other than the free shuttle trams, patrons must purchase a valid Myki ticket for travel. Tickets are available from the Melbourne Visitor Centre at Federation Square, Premium Stations, retail outlets and Myki ticket machines at train stations.

Melbourne Podium Club and Village Club Parking information (where applicable) will be available closer to the event.

Taxi

Taxi ranks are located at Gates 1 and 2 (on Canterbury Road), Gates 3 and 5 (on Albert Road), Gate 8 (on St Kilda Road) and Gate 10 (on Fitzroy Street). Visit 13cabs.com.au.

Your tickets will be scanned at one of the Gates to gain access to the circuit. You will then be given a day-specific wristband upon arrival at your Hospitality suite. Each day of the event has a different-coloured wristband; please ensure you are wearing the correct colour for that day. Please note that wristbands are strictly non-transferable between guests on the same day.

Your wristband only grants access to the allocation printed on it and the General Admission areas.

Hospitality Shuttle Service

This service is designed to assist hospitality guests to their suite. Guests are eligible to use the hop-on hop-off shuttle service, which runs throughout the day, commencing from gate opening times until the Hospitality facility closes. The shuttle bus will only pick up/drop off at designated stops and runs approximately every 15 to 20 minutes.

Access and Restrictions

To gain entry to the event, you must have your hospitality wristband for the appropriate day. You will not be able to enter the circuit or your suite without it. Wristbands must be worn constantly on your wrist and will only grant access to the suite printed on the wristband. Access to other Hospitality suites, Grandstands and other restricted areas will not be permitted. To allow ticket flexibility, separate hospitality wristbands are issued for each day of the event. These colour-coded wristbands are printed with your suite name and the day they are valid. Please be aware that wristbands are non-transferable on any one day.

Lost and Stolen Wristbands

As per the Corporate Hospitality Standard Terms and Conditions, Clause 7.2: Each Invitee must keep his or her Ticket safe and in good condition, as AGPC is not obliged to replace any Ticket under any circumstances, including but not limited to loss or theft – however, AGPC may, in its sole and absolute discretion, replace a Ticket which has been lost or stolen (and may charge a fee for that replacement).

We strongly advise that you choose a safe and secure method of forwarding tickets to your clients and guests (registered post or courier delivery) once they have been sent to you by AGPC. If you experience an issue with your wristband, please get in touch with the Hospitality Experiences team.

If you have purchased a ticket to the American Express Lounge or Melbourne Podium Club, your ticket(s) will be mailed to you or made available to collect at the circuit (Gate 1 Hospitality Entrance), depending on your selected option at checkout.

If you choose to have your ticket(s) mailed, we will contact you to confirm your mailing address closer to the event. If you choose to collect your ticket(s) from the circuit, we will contact you to advise when your ticket(s) will be available to collect.

Once you have received your ticket(s), you will be required to wear your day-specific lanyard, card, and wristband on event days to gain entry to the venue and your nominated suite.

The Hospitality Menus for the event will continue to be updated as they become available. Please use the links below to view the shared and syndicated suite menus. For private suites, please get in touch with your account manager.

Hospitality menus will become available closer to the event.

I opted for a payment plan. When will my automatic payments be taken?

If you have booked before 26 September 2025:

• Instalment 1: Taken on initial booking
• Instalment 2: 14 November 2025
• Instalment 3: 16 January 2026

If you have booked on or between 27 September 2025 – 1 January 2026:

• Instalment 1: Taken on initial booking
• Instalment 2: 16 January 2026

Pit Lane Walks are a highly sought-after and exclusive experience. Only those who have received a Pit Lane Walk pass or are Melbourne Podium Club guests are entitled to participate.

Guests entitled to attend Pit Lane Walks are required to wear their relevant day Pit Lane Walk pass to access the Pit Lane Walk during their allocated session. Melbourne Podium Club ticket holders can show their lanyard and card upon arrival.

Due to the extremely tight track schedule, the Pit Lane Walk entry will be closed before the session concludes to ensure Pit Lane is clear for the next activity. This is at the complete discretion of the event organisers, and entry is not guaranteed.

Please note:

• An adult must always supervise children.
• There is strictly no smoking or food and drink permitted in Pit Lane.
• There is strictly no filming in Pit Lane – photography is acceptable.